iPhone 11 Repair Nairobi – Screen, Battery & Camera Fixes
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iPhone 11, 11 Pro & 11 Pro Max

iPhone 11 Repair
Nairobi – Done Right.

Professional repair services for the entire iPhone 11 family – from the LCD-based iPhone 11 to the OLED iPhone 11 Pro and Pro Max. Screen replacements, battery swaps, Face ID fixes, Lightning port repairs and camera diagnostics. Tell us your exact model and fault, and we'll give you a clear quote via WhatsApp.

LCD & OLED expertise
Model-specific diagnosis
Same-day service
LCD & OLED Same-Day Fix Nairobi
Complete iPhone 11 Series Repair

Understanding the iPhone 11, 11 Pro and 11 Pro Max

Apple released three distinct models in the iPhone 11 family. While they share the same A13 Bionic chip and similar camera layouts, their display technology, battery capacity and physical construction vary significantly. These differences directly affect repair costs, part availability and the techniques used by technicians. Here's what you need to know before you bring your device in.

Visual Overview

Common iPhone 11 Repairs at a Glance

Six of the most frequent repairs we handle for the iPhone 11, 11 Pro and 11 Pro Max. Each illustration shows the specific fault area we diagnose and repair.

Screen Repair

Cracked LCD (iPhone 11) or OLED (11 Pro / Max). Includes True Tone calibration.

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Battery Replacement

Restores battery health above 95%. Includes calibration and a 6-month warranty.

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Face ID Repair

TrueDepth module diagnosis and calibration. Preserves the cryptographic pairing.

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Camera Repair

Dual (11) or triple (11 Pro / Max) camera diagnostics. Per-lens replacement.

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Charging Port Repair

Lightning port cleaning or flex assembly replacement. Restores charging + sync.

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Back Glass Repair

Laser removal – preserves wireless charging coil. Glossy (11) or matte (Pro).

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What Makes the iPhone 11 Series Different for Repairs?

The iPhone 11 generation marked several milestones. It was the first iPhone with an ultra-wide camera on the base model, the first with Night Mode, and the last to use a traditional curved-edge design before the flat-edge iPhone 12. More importantly for repairs, the iPhone 11 lineup is split between LCD and OLED displays – a distinction that dramatically affects screen repair costs.

  • iPhone 11: 6.1″ Liquid Retina LCD display. Aluminium frame. Glossy glass back.
  • iPhone 11 Pro: 5.8″ Super Retina XDR OLED display. Stainless steel frame. Matte glass back.
  • iPhone 11 Pro Max: 6.5″ Super Retina XDR OLED display. Stainless steel frame. Matte glass back.
  • A13 Bionic chip – still fast enough for iOS 18 in 2026.
  • Face ID in a traditional wide notch.
  • Lightning port – not USB-C.
  • No MagSafe – standard Qi wireless charging (7.5W).
  • No 5G – the 11 series is 4G LTE only.

Key fact: Before we quote a screen repair, we always confirm whether your device is the LCD (11) or OLED (Pro / Pro Max) model. The repair process and price are not interchangeable.

Common iPhone 11 Series Repairs – Detailed

1. Screen Replacement (LCD & OLED)

Cracked glass is the number-one reason people visit us. The iPhone 11 has an aluminium frame with a glass back, while the Pro models use a stainless-steel band and a matte glass back. We offer multiple screen grades: premium OEM-grade LCD, hardened OLED for Pro / Max, and original pulled screens when available.

We also test the proximity sensor, ambient light sensor and touch sensitivity after every screen installation – critical because the display is paired to the logic board via a serial number check.

2. Battery Replacement

After 2–3 years of daily use, battery health typically drops below 80%, leading to unexpected shutdowns, slower performance and reduced screen-on time. Rated capacities:

  • iPhone 11: 3,110 mAh
  • iPhone 11 Pro: 3,046 mAh
  • iPhone 11 Pro Max: 3,969 mAh

We replace the battery with a high-quality, tested cell that supports the Battery Health indicator. After replacement, we run a full discharge-charge cycle to verify performance.

3. Face ID Repair

Face ID uses the TrueDepth camera system – dot projector, flood illuminator and infrared camera. Failures can stem from a damaged front flex cable, water ingress, or a logic board issue.

Important: Face ID is cryptographically paired to the logic board. Replacing just the front camera without proper calibration will permanently disable Face ID. We use specialised programming tools to transfer the original serial numbers.

4. Charging Port (Lightning) Repair

The Lightning port can accumulate dust, lint or oxidation. Symptoms include charging only when the cable is angled, slow charging, or no response when plugged in. We first clean the port; if that fails, we replace the charging port flex assembly.

5. Camera Repair

The iPhone 11 has a dual 12MP wide and ultra-wide camera; the 11 Pro and Pro Max add a third telephoto lens. Common issues include blurry images, black previews, OIS failure causing shaky video, and lens scratches. We diagnose each lens individually.

6. Back Glass Replacement

The iPhone 11 has a glossy glass back, while the Pro models have a frosted matte finish. We use a professional laser removal machine to safely detach the broken glass without damaging the wireless charging coil or the internal battery.

7. Speaker & Earpiece Repair

The iPhone 11 series has stereo speakers. Common issues include muffled sound, crackling, or complete loss of audio. We inspect and clean the speaker grilles first; if that doesn't restore sound, we replace the affected speaker module.

8. Water & Liquid Damage Assessment

The iPhone 11 series carries an IP68 rating, but that degrades with age, drops, or previous repairs. We offer a full water damage assessment including ultrasonic cleaning of the logic board. Recovery is not guaranteed.

What Affects the Repair Price?

  • Model: LCD vs OLED screens and different battery sizes affect cost.
  • Part quality: Standard, premium, or original – each with a different warranty.
  • Labour complexity: Back glass and Face ID repairs require specialised tools.
  • Other damage: Liquid damage or bent frame increases complexity.

We always provide a fixed price before we start any work. No surprise charges.

Is It Worth Repairing an iPhone 11 in 2026?

Absolutely. The A13 Bionic chip is still capable for everyday tasks, and the camera system remains competitive. A screen or battery replacement can give your iPhone 11 series device another 2–3 years of reliable use – for a fraction of the cost of a new phone.

What to Do Before Bringing Your iPhone In

  • Back up your data – iCloud or a computer.
  • Note your Apple ID password – we may need to disable Find My iPhone.
  • Remove your SIM card and any case or screen protector.
  • Write down a list of any issues so we can prioritise testing.
Get a Repair Quote

Your iPhone 11 Repair – Let's Talk.

Fill in the details below. We'll prepare a WhatsApp message with your model and fault. Send it to us and we'll reply with a transparent price and timeframe.

WhatsApp: 0722 625 525
We'll open WhatsApp with your information ready to send.
Starting Prices

iPhone 11, 11 Pro & 11 Pro Max

These are guide prices. The exact quote depends on your specific model and the part quality you choose. WhatsApp us with your model and fault for a firm price.

Repair Type Model Starting Price Notes Action
Screen Repair iPhone 11 KSh 3,500 LCD – includes True Tone calibration Get price
Screen Repair iPhone 11 Pro / Pro Max KSh 8,500 OLED – Pro Max from KSh 9,500 Get price
Battery Replacement All 11-series KSh 2,800 Includes calibration + 6-month warranty Get price
Charging Port Repair All 11-series KSh 2,200 Lightning flex assembly replacement Get price
Face ID Repair All 11-series From KSh 4,500 Diagnosis required – TrueDepth module Get price
Camera Repair All 11-series From KSh 3,200 Per lens module – Pro adds telephoto Get price
Back Glass Repair All 11-series From KSh 3,000 Laser removal – glossy or matte finish Get price
Speaker / Earpiece All 11-series From KSh 2,000 Clean or replace speaker module Get price
Water / Liquid Damage All 11-series From KSh 1,500 Assessment + ultrasonic cleaning Get price

* Prices are starting points for premium-quality parts. Final quote depends on the exact model, part tier and diagnosis. We confirm all quotes before any work begins.

Model Specifications

iPhone 11 Series – Technical Details

Knowing your model's specifications helps us diagnose faults faster and quote accurately. Here's a quick reference for the entire iPhone 11 family.

Specification iPhone 11 iPhone 11 Pro iPhone 11 Pro Max
Display Size6.1 inches5.8 inches6.5 inches
Display TypeLCD (Liquid Retina)OLED (Super Retina XDR)OLED (Super Retina XDR)
Resolution1792 × 8282436 × 11252688 × 1242
ChipA13 BionicA13 BionicA13 Bionic
Rear CamerasDual 12MP (wide + ultra-wide)Triple 12MP (wide + ultra-wide + telephoto)Triple 12MP (wide + ultra-wide + telephoto)
Front Camera12MP TrueDepth12MP TrueDepth12MP TrueDepth
Battery Capacity3,110 mAh3,046 mAh3,969 mAh
Charging PortLightningLightningLightning
Wireless ChargingQi 7.5WQi 7.5WQi 7.5W
Water ResistanceIP68 (2m / 30 min)IP68 (4m / 30 min)IP68 (4m / 30 min)
Frame MaterialAluminiumStainless steelStainless steel
Special FeaturesNight Mode, Ultra-WideNight Mode, Triple Camera, Dolby VisionNight Mode, Triple Camera, Dolby Vision

* Specifications are accurate to each model. Screens, batteries and cameras are not interchangeable between the 11, 11 Pro and 11 Pro Max.

Simple Process

How It Works – Fast & Transparent

From your first message to a fully repaired iPhone, we make it easy.

01

Tell Us

Describe the fault and your iPhone 11 model. Photos help us understand the damage.

02

Diagnose

We assess symptoms to pinpoint the exact component – LCD vs OLED, battery health, Face ID sensors.

03

Get a Quote

We give you a firm, no-surprise price before any work begins – no hidden fees.

04

Repair & Test

We fix your iPhone and run a full check on all functions before you collect it.

Why Customers Choose Us

Repair decisions should be clear.

Diagnosis Before Guessing

A charging problem may come from the cable, charger, debris, port or another internal fault. Diagnosis helps identify the appropriate repair.

LCD & OLED Expertise

The iPhone 11 uses LCD, while the 11 Pro and Pro Max use OLED. We stock the correct parts for each model and calibrate True Tone after replacement.

Clear Starting Prices

Where applicable, we show prices from a starting point. WhatsApp us with your exact model and fault for the applicable price – no surprises.

30-Day Repair Warranty

Every repair comes with a minimum 30-day warranty on parts and labour. Premium screens and batteries receive a 6-month warranty.

FAQ – iPhone 11 Series

Questions About Your 11, 11 Pro or Max?

Is the iPhone 11 screen the same as the 11 Pro?

No. The iPhone 11 uses a 6.1-inch LCD (Liquid Retina) display, while the 11 Pro and 11 Pro Max use OLED (Super Retina XDR). OLED screens are more expensive and require different replacement parts.

How do I check my iPhone 11 battery health?

Go to Settings → Battery → Battery Health & Charging. If it shows below 80% Maximum Capacity, we recommend replacement.

Can Face ID be repaired on an iPhone 11?

Yes, but it requires careful diagnosis. The TrueDepth system is paired to the logic board. We use specialised calibration tools to maintain Face ID functionality after repair.

How long does an iPhone 11 battery replacement take?

We usually complete a battery swap in 45–60 minutes. You can wait or drop off and pick up later the same day.

My iPhone 11 Pro Max back glass is cracked. Can you replace it?

Yes. We use a professional laser machine to remove the broken glass safely without damaging the wireless charging coil. It takes about 2–3 hours.

Does the iPhone 11 have MagSafe?

No. MagSafe was introduced with the iPhone 12. The iPhone 11 series supports standard Qi wireless charging at up to 7.5W but does not have the magnet array.

Do you use genuine Apple parts for iPhone 11 repairs?

We offer three tiers: standard high-quality third-party, premium (OEM-grade), and original pulled parts when available. We always disclose the part source before proceeding.

Ready to fix your iPhone 11?

Whether it's a cracked LCD, a dying battery or a faulty camera – we're here to help. Send us a message and we'll get back to you with a clear quote.

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